In our recent Annual Report and Annual General Meeting, we reflected on the past year’s achievements and challenges .
Each milestone has advanced our mission of shaping sustainable places, communities, and economies. As an employee-owned business, our success directly benefits our team, meaning there’s no outside interest or tension over who sees the rewards. Profits stay with the people driving the business forward, making our AGM and annual report truly celebrate shared progress and impact.
Two experiences over the year stood out as powerful reflections of our values and purpose. The Annual Company Conference brought our team together to collaborate on how we can make meaningful changes to the issues that matter most to the communities we serve. It was a day filled with energy and a strong commitment to advancing our vision as agents of change.
Following this, we held an engaging Strategy Day with our senior team and directors, focusing on sharpening our Client Value Proposition and how we communicate the breadth and depth of our services across our areas of impact. We talked about the public policy challenges facing our communities and economy, and how SGS could play a part in shaping better outcomes.
For the first time, we reported to our shareholders—our team—using the Mutual Value Framework developed by the Business Council of Cooperatives and Mutuals with Monash University’s Business School. This framework measures total value creation across six dimensions of mutual value. SGS performed strongly in shaping markets, member and community relationships, ecosystem reciprocity and mutual mindset, all while maintaining commerciality in a challenging market. This report will guide future strategic and business planning to support alignment with our purpose.
Staying purpose-driven
Our team remained focused and resilient despite a challenging economic landscape this year. As SGS Board Chair Peter Galvin noted: